HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Card Services

Key and Format Authorization

Operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud API

Operational

Linq Cloud Portal

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Scheduled Maintenance

🚧Infrastructure Maintenance - OCA Production

SUMMARY

A maintenance event is planned for HID Connected Architecture & Linq Cloud
- 📅July 25th 2026 from ⏳03:30 to 04:30 UTC on US region,
- 📅July 25th 2026 from ⏳04:30 to 05:30 UTC on EU region.

IMPACT

🛠️During this maintenance window, connected architecture application and Linq Cloud may experience brief periods of disruption.
- ⚠️Connected Architecture: System administrators are requested not to perform any credential/lock/controller related operation.
- ⚠️Linq Cloud: Avoid new gateway installation / onboarding, firmware upgrades

Environment

🌐Production | HID Linq Cloud

Past Incidents

Saturday 4th November 2023

Infrastructure Maintenance - Pre-production, scheduled 2 years ago

Summary

A maintenance event is planned for HID Origo Mobile Identities on November 4, between 03:30 - 07:30 UTC.

Impact

During the maintenance window, the following services will be impacted:

HID Origo Management Portal.
Mobile Identities API's.
Wallet services.
Identity positioning services.

Environment

Pre-Production | [HID Origo Management Portal] (https://preprod.portal.origo.hidglobal.com)

Friday 27th October 2023

No incidents reported

Thursday 26th October 2023

No incidents reported

Wednesday 25th October 2023

No incidents reported

Tuesday 24th October 2023

No incidents reported

Monday 23rd October 2023

No incidents reported