HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Card Services

Key and Format Authorization

Operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud API

Operational

Linq Cloud Portal

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Scheduled Maintenance

🛠️Disaster Recovery Maintenance – Production

SUMMARY

📍 A maintenance event is planned for HID Origo on 📅February 14th,2026 between ⏳04:30-08:30 UTC.

REGIONS AFFECTED

🔍China (APAC East)

IMPACT

During this maintenance window, customers will experience brief periods of unavailability for the following HID Origo Services.

⚠️HID Origo Management Portal: Users will experience issues and/or delays in Invitation Code and Mobile ID management.
⚠️HID Mobile Access App: Users will experience issues redeeming Invitation Codes or receiving Mobile IDs

Environment

🌐Production | HID Origo Management Portal

Infrastructure Planned Maintenance - HID Authentication Service (Production) | North America (NA)

SUMMARY

A planned maintenance window has been scheduled for the HID Authentication Service on February 16th, 2026 between 11:00-12:00 UTC.

REGIONS AFFECTED

North America (NA)

IMPACT

During this maintenance window, users will experience brief periods of unavailability across all HID Origo Services.

Environment

Production | HID Origo Management Portal

🛠️IT Planned Maintenance Notification – Oracle Critical Security Updates in Production

SUMMARY

📍A planned maintenance window has been scheduled for the HID Oracle EBS Production on 📅February 22, 2026 between ⏳02:00–08:00 UTC.

IMPACT

During this maintenance window, customers may encounter temporary disruptions in processing and generating orders, along with the following services being impacted.
- ⚠️Oracle EBS Production
- ⚠️Oracle Agile Production
- ⚠️Oracle Analytics Cloud
- ⚠️Webshop access to EBS
- ⚠️Oracle Isupplier and other related services that render data from EBS will be unavailable.

Environment

🌐Production | HID Origo Management Portal

Past Incidents

Tuesday 18th June 2024

HID Mobile Access App version 4.6.0, scheduled 1 year ago

Summary

HID Origo is pleased to announce the release of HID Mobile Access App version 4.6.0, available on the app stores starting June 18th, 2024. We recommend you upgrade to the latest version to take advantage of the latest features.
For detailed information regarding the new features and bug fixes, please consult the "Help, FAQs, and Supporting Documents" section on the HID Origo Management Portal login page.
HID is excited about the benefit these new features and enhancements deliver to you and your organization.

Impact

No downtime or service disruptions expected.

Environment

Production | HID Origo Management Portal

Tuesday 11th June 2024

No incidents reported

Monday 10th June 2024

No incidents reported

Sunday 9th June 2024

No incidents reported

Saturday 8th June 2024

No incidents reported

Friday 7th June 2024

No incidents reported