HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Card Services

Key and Format Authorization

Operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud API

Operational

Linq Cloud Portal

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Scheduled Maintenance

Infrastructure Planned Maintenance - HID Authentication Service (Production) | North America (NA)

SUMMARY

A planned maintenance window has been scheduled for the HID Authentication Service on February 16th, 2026 between 11:00-12:00 UTC.

REGIONS AFFECTED

North America (NA)

IMPACT

During this maintenance window, users will experience brief periods of unavailability across all HID Origo Services.

Environment

Production | HID Origo Management Portal

🛠️IT Planned Maintenance Notification – Oracle Critical Security Updates in Production

SUMMARY

📍A planned maintenance window has been scheduled for the HID Oracle EBS Production on 📅February 22, 2026 between ⏳02:00–08:00 UTC.

IMPACT

During this maintenance window, customers may encounter temporary disruptions in processing and generating orders, along with the following services being impacted.
- ⚠️Oracle EBS Production
- ⚠️Oracle Agile Production
- ⚠️Oracle Analytics Cloud
- ⚠️Webshop access to EBS
- ⚠️Oracle Isupplier and other related services that render data from EBS will be unavailable.

Environment

🌐Production | HID Origo Management Portal

Past Incidents

Thursday 26th September 2024

RM Portal Deployment, scheduled 1 year ago

Summary

The RM Portal deployment is set for September 26th, from 04:30 to 05:30 UTC. This update will include changes to the login page for quick access to the HID Linq Cloud URL. Furthermore, RM admins will be able to enable Linq for RT users.

Impact

During this interval, users may encounter minor disruption in accessing RM portal

Environment

Production | HID Origo Management Portal

Sunday 22nd September 2024

Infrastructure Maintenance - Oracle & Agile Production, scheduled 1 year ago

Summary

A maintenance event is planned for HID Origo on Sep 22 between 01:00-07:00 UTC.

Impact

During this maintenance window, users may experience brief periods of unavailability of the following HID Origo Services.

HID Origo Management Portal.
Order processing will be paused.

Environment

Production | HID Origo Management Portal

Friday 20th September 2024

No incidents reported

Thursday 19th September 2024

No incidents reported

Wednesday 18th September 2024

No incidents reported

Tuesday 17th September 2024

No incidents reported

Monday 16th September 2024

No incidents reported