This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
All systems are operational
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Linq Cloud API
Operational
Linq Cloud Portal
Operational
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Scheduled Maintenance
#### 📍Infrastructure Maintenance - Production
📍 Summary
A maintenance event is scheduled for HID Origo on 📅 January 10 – January 11, 2026
🔍 Impacted Services & Timings
During this maintenance window, users may experience brief periods of service unavailability for the HID Origo services listed below, according to the respective schedules.
To minimize customer impact, this maintenance is planned over the weekend.
⚠️ No action is required from customers or partners.
For questions or assistance, please contact HID Tech Support or the Professional Services Team.
🔗 HID Origo Bridge
Impacted Functions:
Portal Login, Bridge Configuration Setup, System Account Creation, Subscription Reports
Schedule:
From January 10 (04:30 UTC) to→ January 11 (12:30 UTC)
📍Action Required: Update to the Latest HID Origo Bridge Service
🛠️To help keep your systems secure, we strongly recommend that all HID Origo Bridge customers install the latest version of the HID Origo Bridge Service at your earliest convenience.
While there is no operational impact if you choose not to update right away, upgrading ensures you benefit from the latest security enhancements and best practices.
✅Recommended for Security Hygiene
We encourage you to complete this update promptly as part of good security hygiene.
✅Support Available
If you need assistance or have any questions, our support team is ready to help.
Thank you for helping us keep your environment secure.
Maintenance event on HID Origo device management, scheduled 10 months ago
SUMMARY
HID Origo device management is scheduled for deployment on February 8th, 2025 between UTC: 03:30 to 05:30 hours. During this interval, users may encounter minor disruption in accessing ODM services.
IMPACT
During this interval, users may encounter minor disruption in accessing ODM services.
ENVIRONMENT
Production
Saturday 1st February 2025
Maintenance event on HID Origo Connected Architecture, scheduled 10 months ago
SUMMARY
A maintenance event is planned for HID Origo Connected Architecture on February 1st, 2025 between 6:00am to 7:30am UTC on US-Prod and between 7:30am to 9:30am UTC on EU-Prod
IMPACT
During this maintenance window, HID Origo Connected Architecture application and Linq Cloud may experience brief periods of disruption.
Environment
Production
Scheduled maintenance of HID Health Check API Subscription Component, scheduled 10 months ago
SUMMARY
A planned maintenance window has been scheduled for the HID Origo Subscription Component on February 1st, 2025 between 4:30 am to 6:30 am UTC.
IMPACT
During this maintenance window, customers may encounter temporary disruptions in processing any new incoming subscription orders and generating credentials.
