This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
All systems are operational
Card Services
Key and Format Authorization
Operational
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Linq Cloud API
Operational
Linq Cloud Portal
Operational
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Scheduled Maintenance
🚧Infrastructure Maintenance - OCA Production
SUMMARY
A maintenance event is planned for HID Connected Architecture & Linq Cloud
📅July 25th 2026 from ⏳03:30 to 04:30 UTC on US region,
📅July 25th 2026 from ⏳04:30 to 05:30 UTC on EU region.
IMPACT
🛠️During this maintenance window, connected architecture application and Linq Cloud may experience brief periods of disruption.
⚠️Connected Architecture: System administrators are requested not to perform any credential/lock/controller related operation.
⚠️Linq Cloud: Avoid new gateway installation / onboarding, firmware upgrades
🛠️Infrastructure Maintenance - HID Origo Subscription Component Production, scheduled 1 year ago
SUMMARY
A planned maintenance window has been scheduled for the HID Origo Subscription Component on the Production environment on June 14th between 04:30-11:30 UTC.
IMPACT
📍During this maintenance window, customers may encounter temporary disruptions in processing any new incoming subscription orders and generating credentials.
