• 🛠️HID continues to release regular service pack firmware updates for the Signo Reader platform, introducing new features, enhancements, and ongoing improvements. The HID Reader Manager application provides a straightforward way to update readers to the latest available firmware.

• To help customers take advantage of these enhancements and keep their systems aligned with the latest capabilities, we recommend upgrading HID Signo readers to firmware version R10.0.11.5 using:

  • HID Reader Manager v1.32.2 (Outside of China)
  • Tencent Store v1.32.3 (China Region)

  within the next 30 days.

• 📌Staying current helps ensure the best overall experience with Signo readers and Reader Manager, including optimal performance and a smooth firmware upgrade process.

• 📌We appreciate the continued support and partnership of our customers and integrators.

• 📍Please be advised that older versions of the HID Reader Manager mobile application will be deprecated in phases:

🔍China (Tencent Store)

• 📱Android Versions:
  • 1.32.2 and earlier will be deprecated effective May 20, 2026
• 📱iOS Versions:
  • 1.32.0 and earlier will be deprecated effective June 17, 2026

🔍Global Regions (Excluding China)

• 📱Android & iOS Versions:
  • 1.32.0 and earlier will be deprecated effective June 17, 2026

• 📌This deprecation is part of HID’s ongoing application maintenance strategy to ensure continued delivery of secure, reliable, and up-to-date functionality.

• 📌Customers who install a supported version of the HID Reader Manager app will continue to be able to upgrade HID Signo and HID iCLASS/multiCLASS readers without interruption.

• 📌We appreciate your continued partnership and support.