HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Some systems are experiencing issues
Scheduled Maintenance
Infrastructure Maintenance - Production

SUMMARY

  • A maintenance event is planned for HID Origo on April 26th,2026 between 03:30–05:30 UTC.

IMPACT

  • During this maintenance window, following services may experience brief periods of disruption, such as:
    • HID Origo Mobile Identities API (Google Wallet Only): Card Bundle creation or Credential Issuance for Google Wallet will not work.

Environment

Past Incidents

Saturday 13th December 2025

Emergency Maintenance Notification - Production, scheduled 4 months ago

SUMMARY

  • 🛠️An emergency maintenance window has been scheduled for HID Origo on 📅December 13th,2025 between 04:30-13:00 UTC.

IMPACT

  • 📍During this maintenance window, users will experience brief periods of unavailability across all HID Origo Services.

Environment

Thursday 11th December 2025

No incidents reported

Wednesday 10th December 2025

No incidents reported

Tuesday 9th December 2025

No incidents reported

Monday 8th December 2025

No incidents reported

Sunday 7th December 2025

No incidents reported