HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Some systems are experiencing issues
Scheduled Maintenance
Implementation of our new HID Origo Service Status Page
  • We are excited to announce the implementation of our new HID Origo Service Status Page on 24 September, 2026
  • The new status page will provide enhanced transparency and real-time visibility into the health and availability of our services, enabling stakeholders to stay informed about service health, incidents, and maintenance activities.

Key Benefits

  • Real-time service health monitoring
  • Incident and maintenance notifications
  • Improved visibility into HID Origo Services availability

RSS Feed

  • The current RSS feed will continue to be used with the new HID Origo Status Page, ensuring uninterrupted access to status notifications. Should there be any future changes to the RSS feed URL, we will communicate them with necessary guidance.

Availability Notice

  • To support the launch of our enhanced Status Page on 24 September, 2026, there may be brief periods when the Status Page is temporarily unavailable. We expect any impact to be minimal and will be actively monitoring the activity throughout the day.

  • Following the launch, users will benefit from improved service visibility, incident communications, and maintenance notifications through the new Status Page.

Past Incidents

Sunday 25th January 2026

No incidents reported

Saturday 24th January 2026

Oracle Functional Update Prerequisite for Security Patches, scheduled 7 months ago

SUMMARY

  • A planned maintenance window has been scheduled for the HID Oracle EBS Production on the following days:
    1. 📅January 24, 2026 — 17:30–20:30 UTC
    2. 📅January 25, 2026 — 17:00–20:30 UTC

IMPACT

During this maintenance window, customers may encounter temporary disruptions in processing and generating orders,along with the following services being impacted.

  • 📍Oracle EBS Production
  • 📍Oracle Agile Production
  • 📍Oracle Analytics Cloud
  • 📍Webshop access to EBS
  • 📍Oracle Isupplier and other related services that render data from EBS will be unavailable.

Environment

Friday 23rd January 2026

No incidents reported

Thursday 22nd January 2026

No incidents reported

Wednesday 21st January 2026

No incidents reported