HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Some systems are experiencing issues
Scheduled Maintenance
Implementation of our new HID Origo Service Status Page
  • We are excited to announce the implementation of our new HID Origo Service Status Page on 24 September, 2026
  • The new status page will provide enhanced transparency and real-time visibility into the health and availability of our services, enabling stakeholders to stay informed about service health, incidents, and maintenance activities.

Key Benefits

  • Real-time service health monitoring
  • Incident and maintenance notifications
  • Improved visibility into HID Origo Services availability

RSS Feed

  • The current RSS feed will continue to be used with the new HID Origo Status Page, ensuring uninterrupted access to status notifications. Should there be any future changes to the RSS feed URL, we will communicate them with necessary guidance.

Availability Notice

  • To support the launch of our enhanced Status Page on 24 September, 2026, there may be brief periods when the Status Page is temporarily unavailable. We expect any impact to be minimal and will be actively monitoring the activity throughout the day.

  • Following the launch, users will benefit from improved service visibility, incident communications, and maintenance notifications through the new Status Page.

Planned Maintenance - Origo Status Page - Cert Environment

Summary

  • 📢An planned maintenance event has been scheduled for HID Origo on 📅September 28,2026 between ⏳04:30AM - 12:00PM UTC.

Impact

  • ⚠️During the maintenance window, the HID Origo services listed below may experience intermittent service disruptions.
    • For questions or assistance, please contact HID Support or the Professional Services Team.
  • App-based Mobile Access
    • Impacted Functions:
      • Portal
      • API Services

Environment

Note: The listed services may experience intermittent availability or performance issues during the maintenance window.

Past Incidents

Monday 6th July 2026

🚀 HID Linq Mobile Android App Version 1.0.0, scheduled 2 months ago
  • Production Release Target: 📅June 25, 2026
  • Platform: 🌐Google Play Store

Product Update Summary

  • 📍Key Features
    • ✅Manage HID Signo™ readers and HID OMNIKEY SE® Reader Core modules from a single mobile app
    • ✅Use Reader Technician credentials to login to app
    • ✅Redeem authorized ICE and MOB key access code within the app
    • ✅Save configuration as Virtual Configuration Cards to be applied to compatible readers via BLE and NFC
    • ✅Upgrade HID Signo readers from R10.0.7.5 and above to the latest firmware version.
    • ✅Upgrade HID OMNIKEY SE Reader Core modules (including Amico readers) from version FW26.A and above.
    • ✅Experience faster reader updates with a highly visual user experience

Availability

  • 👉The HID Linq Mobile Android App Version 1.0.0 is planned for production release on June 25, 2026 and will be available through the Google Play Store.

Saturday 27th June 2026

No incidents reported

Friday 26th June 2026

No incidents reported

Thursday 25th June 2026

No incidents reported

Wednesday 24th June 2026

No incidents reported

Tuesday 23rd June 2026

No incidents reported