HID Origo Service Status
This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support .
All times listed on this site are in UTC unless otherwise noted.
Some systems are experiencing issues
Card Services
Key and Format Authorization
Operational
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Linq Cloud API
Operational
Linq Cloud Portal
Operational
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Scheduled Maintenance
🚀 Upcoming Release: HID Origo Management Portal (New) 11.2.0
📢 We are excited to announce the upcoming release of HID Origo Management Portal 11.2.0 on September 4, 2026 .
Deployment Window
📅 Date: September 4, 2026
⏰ Time: 03:30 – 06:30 UTC (approximately 3 hours)
⚠️ User Impact: No impact is anticipated. However, users may experience minor service disruptions during this maintenance window.
✨ What's New in This Release?
📌 CAPTCHA Validation for Portal Login
Introduces CAPTCHA validation during portal sign-in to strengthen security and help prevent automated login attempts.
Provides an additional layer of protection while maintaining a seamless authentication experience.
📌 Delegated Authorization
Enables administrators to delegate portal management responsibilities to designated users within their organization.
Enhances operational flexibility while maintaining appropriate access controls and governance.
📌 Origo Portal Assistant
Introduces the Origo Portal Assistant, designed to help users quickly discover portal capabilities and navigate key workflows.
Improves feature discoverability and enhances the overall user experience through guided assistance.
📌 Reader Manager Portal Access Enabled by Default
Reader Manager Portal access will now be enabled by default for all Card Service customers.
Simplifies onboarding and reduces administrative effort when accessing reader management capabilities.
Provides a more streamlined and consistent experience for customers using Card Services.
Thank you for your continued support as we improve and enhance the HID Origo Management Portal experience.
🚀 Upcoming Release: HID Linq Cloud 1.5.1
📢We are excited to announce the upcoming release of HID Linq Cloud 1.5.1 on 📅September 14, 2026 .
Deployment Window
Date: 📅September 14, 2026
Time: ⏳05:00 – 06:30 UTC (approximately 1.5 hours)
User Impact: ⚠️Users may experience minor service disruptions during this maintenance window.
✨ What's New in This Release?
Thank you for your continued support as we improve the HID Linq Cloud platform.
Past Incidents
Monday 6th July 2026
🚀 HID Linq Mobile Android App Version 1.0.0 , scheduled 1 month ago
Production Release Target: 📅June 25, 2026
Platform: 🌐Google Play Store
Product Update Summary
📍Key Features
✅Manage HID Signo™ readers and HID OMNIKEY SE® Reader Core modules from a single mobile app
✅Use Reader Technician credentials to login to app
✅Redeem authorized ICE and MOB key access code within the app
✅Save configuration as Virtual Configuration Cards to be applied to compatible readers via BLE and NFC
✅Upgrade HID Signo readers from R10.0.7.5 and above to the latest firmware version.
✅Upgrade HID OMNIKEY SE Reader Core modules (including Amico readers) from version FW26.A and above.
✅Experience faster reader updates with a highly visual user experience
Availability
👉The HID Linq Mobile Android App Version 1.0.0 is planned for production release on June 25, 2026 and will be available through the Google Play Store .
Sunday 28th June 2026
Saturday 27th June 2026
Friday 26th June 2026
Thursday 25th June 2026
Wednesday 24th June 2026
