This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
All systems are operational
Card Services
Key and Format Authorization
Operational
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Linq Cloud API
Operational
Linq Cloud Portal
Operational
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Past Incidents
Sunday 9th August 2026
🚧IT Planned Maintenance Notification – Oracle Critical Security Updates in Production, scheduled 3 days ago
SUMMARY
📍A planned maintenance window has been scheduled for the HID Oracle EBS Production on 📅August 9, 2026 between ⏳01:00–07:00 UTC.
IMPACT
🛠️During this maintenance window, customers may encounter temporary disruptions in processing and generating orders, along with the following services being impacted.
⚠️Oracle EBS Production
⚠️Oracle Agile Production
⚠️Oracle Analytics Cloud
⚠️Webshop access to EBS
⚠️Oracle Isupplier, ODI, OMS, WOS,MCS, SB and other related services that render data from EBS will be unavailable.
🚧Emergency Maintenance Notification - Production, scheduled 6 days ago
SUMMARY
🛠️An emergency maintenance window has been scheduled for HID Origo on 📅August 6th,2026 between ⏳10:30-11:30 UTC.
IMPACT
📍Origo User Management is currently experiencing an issue, and user operations such as user pass creation may be impacted. The team is actively working to resolve it.
