HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Monday 26th June 2023

HID Reader Manager - Reader Management Service Unknown Error when connecting to readers

UPDATE RESOLVED HID has received reports from several sources of HID Reader Manager experiencing issues when connecting to or inspecting readers. The issue has been resolved and we are investigating the root case and to be able to prevent future occurrences.

SUMMARY HID has received reports from several sources of HID Reader Manager experiencing issues when connecting to or inspecting readers. The HID Origo Team is currently investigating the issue.

IMPACT Reader Manager (Android and iOS).

Environment Production