HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Tuesday 27th June 2023

HID Origo Management Portal [Pre-Production] Onboarding of new HID Origo accounts unavailable

UPDATE Resolved

SUMMARY HID is aware of the issues with onboarding new HID Origo accounts. Onboarding is currently unavailable in the Origo PRE-PRODUCTION environment due to an urgent maintenance activity on HID's backend authentication services. Please note that this only affects onboarding in PRE-PRODUCTION. All other activities in PRE-PRODUCTION for existing accounts are fully operational.

IMPACT HID Origo Management Portal - Onboarding new accounts

Environment Pre-Production