HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Thursday 20th March 2025

Issue in registering new users on Reader Manager App

Update 04:54

  • The services are restored and operational. We are continuing to monitor the situation.

Update 02:30

  • We are continuing to investigate the issue.

SUMMARY

  • HID Reader Manager is currently operating at reduced functionality. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.

IMPACT

  • Mobile App users may experience issues when creating new reader technician account.

Environment