📍 Summary
- A maintenance event is scheduled for HID Origo on 📅 January 10 – January 11, 2026
🔍 Impacted Services & Timings
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During this maintenance window, users may experience brief periods of service unavailability for the HID Origo services listed below, according to the respective schedules.
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To minimize customer impact, this maintenance is planned over the weekend.
⚠️ No action is required from customers or partners.
For questions or assistance, please contact HID Tech Support or the Professional Services Team.
💳 HID Origo User Management API
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Impacted Functionalities:
- User Management API – Outage has been postponed to 11 Jan 2025, 06:30 UTC to 07:00 UTC instead of 05:15 to 05:45 UTC .
💳 MA API User Management
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Impacted Functionalities:
- User Management – Get Schema API will experience an outage until 10 Jan 2025, 20:30 UTC.
- User Management – Get Service Provider Config will experience an outage until 10 Jan 2025, 20:30 UTC.
🔗 HID Origo Bridge
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Impacted Functions:
- Portal Login, Bridge Configuration Setup, System Account Creation, Subscription Reports
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Schedule:
- From January 10 (04:30 UTC) to→ January 11 (17:30 UTC)
🔗 HID Origo Bridge (Wallet Provisioning)
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Impacted Functions:
- Wallet Provisioning using Bridge
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Schedule:
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January 10 (04:30 – 16:00 UTC)
💳 Wallet
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Impacted Functions:
- All functionalities of Apple and Google Wallets
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Schedule:
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January 10 (04:30 – 16:00 UTC)
📍 HID Identity Positioning
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Impacted Functions:
- All functionalities of HID Identity Positioning
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Schedule:
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January 10 (04:30 – 16:00 UTC)
🌐 Environment
