HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Monday 25th May 2026

🚧Infrastructure Maintenance – Production, scheduled 1 day ago

SUMMARY

  • 🛠️A maintenance event is planned for HID Connected Architecture & HID Linq Cloud as listed below.

    • 📅May 30th 2026 from ⏳03:30 to 04:30 UTC on US region,
    • 📅May 30th 2026 from ⏳04:30 to 05:30 UTC on EU region.

IMPACT

  • 📍During this maintenance window, connected architecture application and Linq Cloud may experience brief periods of disruption.

    • ⚠️HID Connected Architecture: System administrators are requested not to perform any credential/lock/controller related operation.
    • ⚠️HID Linq Cloud: Avoid new gateway installation / onboarding, firmware upgrades.

Environment