HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Monday 30th October 2023

HID Origo Mobile Identities API Origo Mobile ID Callback Queue Delays

** UPDATE: 30/10/2023 16:45 UTC** The callback queue operations have returned to normal. HID teams continue to monitor the situation.

Summary Origo is currently experiencing intermittent delays in processing Mobile Identity API callbacks. Some callback messages are experiencing longer delivery times due to large callback queue spikes and the processing of backlogged messages. Our teams are working to resolve the issue.

Impact HID Origo Mobile Identities API

Environment Production