HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Monday 15th May 2023

HID Origo Mobile Identities API Issues with Photo ID

HID is aware that some customers are experiencing issues using Photo ID. Apologies for the inconvenience as our team works toward addressing the issue.

UPDATE - Resolved: HID Global is committed to providing the highest quality physical access control solutions for our customers. Regarding issues observed when attempting to utilize uploaded user images into the HID Origo Portal, we are happy to report the issue has been resolved and you should not experience further issues utilizing uploaded user images. Thank you for your patience as our teams worked to resolve the issue.