HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

Wednesday 4th September 2024

Infrastructure Maintenance - Production, scheduled 2 months ago

Summary

A maintenance event is planned for HID Origo on September 14 between 04:30-07:30 UTC.

Impact

During this maintenance window, multiple services may experience brief periods of disruption, such as:

  • HID Origo Management Portal: Users may experience issues and/or delays in Invitation Code and Mobile ID management.
  • HID Origo Mobile Identities API: Users may experience issues and/or delays in Invitation Code and Mobile ID management. Wallet and Origo Identity Positioning users are affected in User Management & Pass ID Management.
  • HID Mobile Access App: Users may experience delay in redeeming Invitation Codes or delay in receiving Mobile IDs.

Environment

Production | HID Origo Management Portal