New Features:

• Mix and Match (Seos):

  • Mix and match keys across different credentials — Seos plastic cards, Mobile Admin, Mobile Access, Reader Admin, and wallets (Apple & Google) — when configuring iCLASS & multiCLASS SE readers.

• CSN for Vento:

  • Enable CSN output format for HID Vento readers via RM app.

• Seamless Incident ID Creation During Reader Operations:

  • Incident ID Creation in real time during Inspections, Config Updates, and Firmware Upgrades operations.

• Technology update:

  • Integrated the Mobile Event Logger for Android, enabling future migration from Mix panel.

Resolution for:

• Fixed issue so Dorado Prox cards can be read by Signo readers when enabled via the RM app.
• Text corrections in the app to represent correct functionality.
• When mobile device language is set as Traditional Chinese, the RM app UI will be in English.

SUMMARY

• We are excited to announce the upcoming release of Linq Cloud 1.3 on September 30, 2025.

Deployment Window:

• Date: September 30, 2025

• Time: 04:30 AM – 6:00 AM UTC (Approx. 1.5 hours)

• User Impact: During this period, users will not be able to access Linq Cloud.

What's New in This Release?     

• Easier Device Management: View your devices in a clear hierarchy (Linq Gateway → Edge Device → Reader) to quickly identify controllers and connected readers.
• Seamless Gateway Updates: Linq Gateway now updates automatically in the background with less manual steps required.
• Simplified Gateway launch: We have removed the master password, just use your RT / RM Credentials for a faster, smoother login experience.

Environment

• Production | HID Linq Cloud