HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational
Scheduled Maintenance
Infrastructure Maintenance - HID Origo Mobile Identities – Event Callbacks Version Upgrade

SUMMARY

  • A maintenance event is planned for HID Origo on August 9 between 05:00–11:00 UTC.

IMPACT

  • During this maintenance window, Mobile app users and Wallet customers may encounter temporary disruptions in processing event callbacks.

Environment

Past Incidents

Saturday 22nd July 2023

Maintenance event for HID Origo Connected Architecture, scheduled 2 years ago

Summary

A maintenance event is planned for HID Connected Architecture on 22 July 2023 from 2:30 AM IST to 4:30 AM UTC on both EU/US-Prod.

Impact

During this maintenance window, the HID Origo Connected Architecture application (OCA) may experience brief periods of disruption.

Environment

Production US/EU ( OCA)

Saturday 15th July 2023

Maintenance event for Origo Device Management, scheduled 2 years ago

Summary

Deployment is planned in Origo Device Management on July 15th, 2023 from 4:30 AM to 6:30 AM UTC.

Impact

During this deployment window, users might have disruptions in login or accessing ODM APIs.

Environment

Production

Friday 14th July 2023

HID Origo Management Portal We are facing the issue with portal login due to ongoing deployment.

We resolved the issue and login is working fine.

Thursday 13th July 2023

No incidents reported

Wednesday 12th July 2023

No incidents reported

Tuesday 11th July 2023

No incidents reported

Monday 10th July 2023

No incidents reported