HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud Portal

Operational

Linq Cloud API

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Scheduled Maintenance

Infrastructure Maintenance - HID Origo Mobile Identities – Event Callbacks Version Upgrade

SUMMARY

A maintenance event is planned for HID Origo on August 9 between 05:00–11:00 UTC.

IMPACT

During this maintenance window, Mobile app users and Wallet customers may encounter temporary disruptions in processing event callbacks.

Environment

Production | HID Origo Management Portal

Past Incidents

Tuesday 10th October 2023

No incidents reported

Monday 9th October 2023

No incidents reported

Sunday 8th October 2023

outage in both Wallet and Mobile Identities

UPDATE Resolved

Summary outage in both Wallet and Mobile Identities - Issue has been rectified and resolved now.

Impact Invitation code is not redeemable in HID Mobile APP.

Environment Mobile Identities & Wallet Production

Saturday 7th October 2023

No incidents reported

Friday 6th October 2023

No incidents reported