HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational
Scheduled Maintenance
Infrastructure Maintenance - AWS VGW to TGW Migration with Downtime Production

SUMMARY

  • A maintenance event is planned for HID Origo on July 06th between 14:30 - 16:30 UTC.

IMPACT

  • During this maintenance window, users may experience brief periods of unavailability of the following HID Origo Services.
    • HID Origo Device Management (ODM) services will be unavailable, impacting tools such as Linq Cloud, Reader Manager, Linq On-Prem, and Linq Desktop if they attempt to invoke ODM calls.
    • HID Origo Management Portal
    • HID Origo Mobile Identities API
    • HID Reader Manager Portal
    • HID Reader Manager App
    • HID Mobile Access App

Environment

  • Production

Past Incidents

Sunday 25th February 2024

No incidents reported

Saturday 24th February 2024

No incidents reported

Friday 23rd February 2024

HID Reader Manager Administrator portal updated in Production., scheduled 1 year ago

Summary

HID Reader Manager Administrator portal is now updated to support an upcoming release of the HID Reader Manager Application (version 1.19) , the current version of Reader Manager is 1.18.

Impact

Reader Manager Administrators can now Allow/Disallow enablement of Legacy Credentials on iCLASS SE Readers to a reader technician through the Reader Manager Portal. This portal feature will be realized by the authorized reader technicians in the upcoming Reader Manager App version 1.19 due out in mid March.

Environment

Production | Reader Manager Portal

Thursday 22nd February 2024

No incidents reported

Wednesday 21st February 2024

No incidents reported