HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud Portal

Operational

Linq Cloud API

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Past Incidents

Saturday 18th May 2024

HID Origo Authentication Services Unavailablility, scheduled 6 months ago

Summary

A maintenance event is planned for HID Origo on May 18 between 03:30- 05:30 UTC.

Impact

During this maintenance window, multiple services may experience brief periods of disruption, such as:

HID Origo Connected Architecture: Users may encounter authentication issues with System Authentication and Passport.
HID Origo Mobile Identities API: Mobile App users may experience issues redeeming Invitation Codes or receiving Mobile IDs.

Environment

Production | HID Origo Management Portal

Saturday 11th May 2024

No incidents reported

Friday 10th May 2024

No incidents reported

Thursday 9th May 2024

No incidents reported

Wednesday 8th May 2024

No incidents reported

Tuesday 7th May 2024

No incidents reported