HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Past Incidents

Sunday 9th June 2024

Planned maintenance Production, scheduled 5 months ago

Summary

A maintenance event is planned for HID Origo on June 9, 2024 between 07:00 AM - 08:00 AM UTC.

Impact

During this maintenance window, multiple services may experience brief periods of disruption, such as:

  • HID Origo Management Portal: Users may experience issues and/or delays in Invitation Code and Mobile ID management.

  • HID Origo Mobile Identities API: Users may experience issues and/or delays in Invitation Code and Mobile ID management. Wallet users not affected.

  • HID Mobile Access App: Users may experience issues redeeming Invitation Codes or receiving Mobile IDs.

  • HID Reader Manager App: Users may experience issues redeeming Invitation Codes or receiving Keys.

Environment

Production | HID Origo Management Portal

Thursday 23rd May 2024

No incidents reported

Wednesday 22nd May 2024

No incidents reported

Tuesday 21st May 2024

No incidents reported

Monday 20th May 2024

No incidents reported

Sunday 19th May 2024

No incidents reported