Summary

• HID Origo is pleased to announce the release of HID Mobile Access App version 4.6.0, available on the app stores starting June 18th, 2024. We recommend you upgrade to the latest version to take advantage of the latest features.

• For detailed information regarding the new features and bug fixes, please consult the "Help, FAQs, and Supporting Documents" section on the HID Origo Management Portal login page.

• HID is excited about the benefit these new features and enhancements deliver to you and your organization.

Impact

No downtime or service disruptions expected.

Environment

Production | HID Origo Management Portal

SUMMARY

HID Origo Services experienced a service disruption. The issue is resolved and HID teams are monitoring the situation. This incident status will be place in watching status for the next 24 hours.

IMPACT

*HID Origo Management Portal: Users may experience issues logging in to the portal

*HID Origo Mobile Identities API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors

*HID Reader Manager Mobile App: Users may experience issues logging in to the Reader Manager app

*HID Origo Identity Positioning API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors

Environment

Production | HID Origo Management Portal