We are excited to announce the upcoming release of HID Linq Cloud 1.3.5 on October 29, 2025.

Deployment Window:

Date: October 29, 2025

Time: 04:30 AM – 6:00 AM UTC (Approx. 1.5 hours)

User Impact: During this period, users will not be able to access HID Linq Cloud.

What's New in This Release

• Signo Firmware Upgrade via Mercury and Aero You can now perform firmware updates for readers connected to Mercury or Aero controllers through OSDP file transfer (one file). The current release supports up to 8 readers at a time.  

• Firmware Update Prerequisites

  • Signo readers must be on firmware version 10.0.7.5 or above.
  • Controller firmware must be version 2.6.1.12 and SIO firmware version 3.22.11.

• Delete Gateway You can now remove old gateways from your list to maintain a clean, organized view of active Gateways.

We appreciate your patience and will ensure a smooth deployment.

Environment

• Production – HID Linq Cloud

SUMMARY

• A maintenance event is planned for HID Origo Management Portal - New on November 1st 2025, between 05:30 - 07:00 UTC.

IMPACT

• During this maintenance window, users may experience brief periods of unavailability for the following HID Origo Services.
  • HID Origo Management Portal: Users may experience issues logging in to the portal
  • HID Origo Mobile Identities API (Google Wallet Only): Issuance token may not be redeemable in HID Mobile APP or via Web Push provisioning.

Environment

• Production | HID Origo Management Portal

SUMMARY

• A maintenance event is planned for HID Origo on November 1st between 03:30-05:30 UTC.

IMPACT

• During this maintenance window, users will experience brief periods of unavailability for HID Origo Device Management (ODM) services.
  • Reader Manager, Linq Cloud, Linq On-Prem and other products that rely on HID Origo Device Management (ODM) services will be affected.
  • No action is required from users. Services will resume automatically after the change window.  

Environment

• Production