HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Some systems are experiencing issues
Scheduled Maintenance
Infrastructure Maintenance - AWS VGW to TGW Migration with Downtime Production

SUMMARY

  • A maintenance event is planned for HID Origo on July 06th between 14:30 - 16:30 UTC.

IMPACT

  • During this maintenance window, users may experience brief periods of unavailability of the following HID Origo Services.
    • HID Origo Device Management (ODM) services will be unavailable, impacting tools such as Linq Cloud, Reader Manager, Linq On-Prem, and Linq Desktop if they attempt to invoke ODM calls.
    • HID Origo Management Portal
    • HID Origo Mobile Identities API
    • HID Reader Manager Portal
    • HID Reader Manager App
    • HID Mobile Access App

Environment

  • Production

Past Incidents

Saturday 24th August 2024

Maintenance event for ODM, scheduled 10 months ago

Summary

  • Origo device management is scheduled for deployment on August 24th between UTC: 03:30 to 04:30 hours.

Impact

  • During this interval, users may encounter minor disruption in accessing ODM services.

Environment

Friday 23rd August 2024

No incidents reported

Thursday 22nd August 2024

No incidents reported

Wednesday 21st August 2024

No incidents reported

Tuesday 20th August 2024

No incidents reported