HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud Portal

Operational

Linq Cloud API

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Past Incidents

Sunday 6th October 2024

Infrastructure Maintenance - Oracle & Agile Production, scheduled 1 month ago

Summary

A maintenance event is planned for HID Origo on Oct 6 between 01:00 to 04:45 UTC.

Impact

During this maintenance window, users may experience brief periods of unavailability of the following HID Origo Services.

HID Origo Management Portal.
Order processing and replenishment will be paused.

Environment

Production | HID Origo Management Portal

Saturday 5th October 2024

No incidents reported

Friday 4th October 2024

Origo Mobile Identity API Callback Delays

Summary

Origo is currently experiencing intermittent delays in processing Mobile Identity API callbacks. Some callback messages are experiencing longer delivery times due to large callback queue spikes and the processing of backlogged messages. Our teams are working to resolve the issue.

Impact

HID Origo Mobile Identities API

Environment

Production | HID Origo Management Portal

Thursday 3rd October 2024

No incidents reported

Wednesday 2nd October 2024

No incidents reported