HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
Scheduled maintenance of HID Health Check API Subscription Component

SUMMARY

  • A planned maintenance window has been scheduled for the HID Origo Subscription Component on February 1st, 2025 between 4:30 am to 6:30 am UTC.

IMPACT

  • During this maintenance window, customers may encounter temporary disruptions in processing any new incoming subscription orders and generating credentials.

ENVIRONMENT

Maintenance event on HID Origo Connected Architecture

SUMMARY

  • A maintenance event is planned for HID Origo Connected Architecture on February 1st, 2025 between 6:00am to 7:30am UTC on US-Prod and between 7:30am to 9:30am UTC on EU-Prod

IMPACT

  • During this maintenance window, HID Origo Connected Architecture application and Linq Cloud may experience brief periods of disruption.

Environment

Maintenance event on HID Origo device management

SUMMARY

  • HID Origo device management is scheduled for deployment on February 2nd, 2025 between UTC: 03:30 to 05:30 hours. During this interval, users may encounter minor disruption in accessing ODM services.

IMPACT

  • During this interval, users may encounter minor disruption in accessing ODM services.

ENVIRONMENT

Past Incidents

Saturday 16th November 2024

No incidents reported

Friday 15th November 2024

No incidents reported

Thursday 14th November 2024

No incidents reported

Wednesday 13th November 2024

No incidents reported

Tuesday 12th November 2024

No incidents reported