This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
All systems are operational
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Linq Cloud API
Operational
Linq Cloud Portal
Operational
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Scheduled Maintenance
Disaster Recovery Maintenance - Production
SUMMARY
A maintenance event is planned for HID Origo on May 10th,2025 between 04:30-10:30 AM UTC.
IMPACT
During this maintenance window, customers may encounter temporary disruptions in processing and generating orders,along with the following services being impacted.
HID Origo Mobile Identities API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors
HID Mobile Access App & Wallet: Users may experience issues redeeming Invitation Codes or receiving Mobile IDs
Maintenance - Authentication service, scheduled 3 months ago
SUMMARY
A maintenance event is planned for HID Origo Authentication Services on January 8th,2025 between 04:30-07:30 UTC.
IMPACT
During this maintenance window, there will not be any impact to the services. However, in case, if you face any issue related to authentication token generation post January 9th,2025 please reach out to our support team..
