HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
HID Reader Manager App Versions Below 1.23.0 Will Be Obsolete by April 7, 2025

SUMMARY

  • A critical update is mandatory for continued operation of the Reader Manager App. Please notify all reader technicians as soon as possible. Starting 04/07/2025, all versions older than 1.23.0 will no longer function.

The following versions will continue to be supported:

  • HID RM App 1.24.1
  • HID RM App 1.24.0
  • HID RM App 1.23.0

ENVIRONMENT

Infrastructure Maintenance - Reader Manager Portal Production

SUMMARY

  • A maintenance event is planned for HID Origo on April 12th,2025 between 05:30-06:30 AM UTC.

IMPACT

  • During this maintenance window, users may experience brief periods of unavailability for the HID Origo Services.

Environment

Past Incidents

Wednesday 2nd April 2025

No incidents reported

Tuesday 1st April 2025

No incidents reported

Monday 31st March 2025

No incidents reported

Sunday 30th March 2025

No incidents reported

Saturday 29th March 2025

No incidents reported