This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
All systems are operational
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Linq Cloud API
Operational
Linq Cloud Portal
Operational
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Scheduled Maintenance
IT Planned Maintenance Notification - New HID Origo Management Portal
SUMMARY
A maintenance event is planned for HID Origo Management Portal - New on November 8th 2025, between 03:30 - 05:00 UTC.
IMPACT
During this maintenance window, users may experience brief periods of unavailability for the following HID Origo Services.
HID Origo Management Portal: Users may experience issues logging in to the portal
HID Origo Mobile Identities API (Google Wallet Only): Organizations with Google Wallet Pass Designs will face issues with issuance token redemption in the HID Mobile Access app and related SDK or via Web Push provisioning. Pass design operations will also be unavailable during the maintenance period.
Pass Design APIs: These APIs will be unavailable during the maintenance window.
User Management and Credential Management APIs: All operations will function as expected.
A planned maintenance window has been scheduled for the HID Origo Subscription Component on the Production environment on June 14th between 04:30-11:30 UTC.
IMPACT
📍During this maintenance window, customers may encounter temporary disruptions in processing any new incoming subscription orders and generating credentials.
