HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud API

Operational

Linq Cloud Portal

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Past Incidents

Thursday 11th September 2025

Infrastructure Maintenance - AWS Direct Connect endpoint at Equinix DC2/DC11 (North Virginia to China) in Production, scheduled 1 month ago

SUMMARY

A maintenance event is planned for HID Origo on September 11th between 02:00-06:00 UTC.

REGIONS AFFECTED

China (APAC East)

IMPACT

During this maintenance window, users may experience brief periods of unavailability for the HID Origo Services.

Environment

Production | HID Origo Management Portal

Wednesday 3rd September 2025

No incidents reported

Tuesday 2nd September 2025

No incidents reported

Monday 1st September 2025

No incidents reported

Sunday 31st August 2025

Infrastructure Maintenance - HID Origo Mobile Identities – Get Events, scheduled 2 months ago

SUMMARY

*A maintenance event is planned for HID Origo on August 30 between 17:00 to August 31 08:00 UTC

IMPACT

*During this maintenance window there may be intermittent time out issues on Get events API .

Environment

Production | HID Origo Management Portal

Saturday 30th August 2025

No incidents reported