This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
Some systems are experiencing issues
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Scheduled Maintenance
Maintenance event for ODM
Summary
Origo device management is scheduled for deployment on October 5th between UTC: 03:30 to 05:30 hours.
Impact
During this interval, users may encounter minor disruption in accessing ODM services.
Origo is currently experiencing intermittent delays in processing Mobile Identity API callbacks. Some callback messages are experiencing longer delivery times due to large callback queue spikes and the processing of backlogged messages. Our teams are working to resolve the issue.
