This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
All systems are operational
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Scheduled Maintenance
Maintenance event for Origo Device Management
Summary
Origo device management is scheduled for deployment on July 27th between 03:30 - 06:30 hours UTC.
Impact
During this interval, users may encounter minor disruption in accessing ODM services.
HID Reader Manager Application update from 1.20 to 1.21
Summary
HID Reader Manager is planning to deploy following enhancements for business purposes in production on July 31, 2024 between 05:30 AM - 06:00 AM UTC .
What's New:
Enhanced Stability:
We've resolved an issue that caused occasional app crashes, ensuring a smoother and more reliable experience.
Error-Free Key Rolling:
Fixed the error that occurred during key rolling, providing a seamless and trouble-free process.
Firmware Compatibility:
Addressed the firmware downgrade issue in iCLASS & multiCLASS SE readers, ensuring better device compatibility.
Default LED Flash Color:
Restored the default LED flash color on successful credential reads, enhancing the visual feedback.
We are continuously improving our app to provide you with the best possible experience. Thank you for your feedback and support. Update now to enjoy these enhancements!
Impact
Update to 1.21 to take advantage of these enhancements.
