HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Some systems are experiencing issues
Scheduled Maintenance
Legacy Identity Provider Redirect

The Identity Provider hosted at https://idp.hidglobal.com/idp is currently configured to automatically forward authentication requests to a new service hosted on https://api.origo.hidglobal.com/authentication. The idp.hidglobal.com URL will no longer be available from October 31, 2021. Please consult with the HID Partner Services team or the API documentation for guidance on updating any application(s) leveraging this service.

Past Incidents

Wednesday 21st April 2021

No incidents reported

Tuesday 20th April 2021

HID Origo Management Portal KNOWN ISSUE

Summary

The HID Origo Management Portal service is intermittently operating at reduced performance.

Impact

Users might experience some slowness in the service.

The problem has been identified and we are working on a resolution.

Environment

Production | HID Origo Management Portal

Monday 19th April 2021

No incidents reported

Sunday 18th April 2021

No incidents reported

Saturday 17th April 2021

No incidents reported