HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
PRODUCTION: SDI, SISPortal, Manufacturing, Trusted Tag, and ActivID services will be unavailable

Patch Window: Sunday, August 16, 2020 (8:00 AM CST - 10:00 AM CST)

During this window, the PRODUCTION ActivID services, SIS Portal, SDI, and Trusted Tags services will be unavailable as Oracle database Security patches will be applied across the database cluster.

Past Incidents

Friday 31st July 2020

KNOWN ISSUE, scheduled 1 week ago

Summary

Limited issues Bulk invitations.

Impact

When issuing mobile credential through Bulk invitations, in some cases the user gets more than one notification. We are currently investigating and resolving the the issue.

Work around: in the case that this would occur, please disregard the last notification

Environment

Production | HID Origo Management Portal

Monday 22nd June 2020

No incidents reported

Sunday 21st June 2020

No incidents reported

Saturday 20th June 2020

No incidents reported

Friday 19th June 2020

No incidents reported

Thursday 18th June 2020

No incidents reported