HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
Infrastructure Maintenance

Summary

A maintenance event is planned for HID Origo on December 5, between 06:30 - 08:30 UTC.

Impact

  • HID Origo Management Portal: Users may experience issues and/or delays in Invitation Code and Mobile ID management
  • HID Origo Mobile Identities API: Users may experience issues and/or delays in Invitation Code and Mobile ID management
  • HID Mobile Access App: Users may experience issues redeeming Invitation Codes or receiving Mobile IDs
  • HID Reader Manager App: Users may experience issues redeeming Invitation Codes or receiving Keys

Environment

Production | HID Origo Management Portal

Infrastructure Maintenance

Summary

A maintenance event is planned for HID Origo on Dec 05, between 10.00 - 22.00 UTC.

Impact

During this maintenance window, reader manager services will be unavailable, such as:

  • HID Reader Manager Portal: Users may not be able to login to the portal
  • HID Reader Manager Mobile App: Users may experience issues logging in to the Reader Manager app

Environment

Production | HID Origo Management Portal

Past Incidents

Sunday 25th October 2020

No incidents reported

Saturday 24th October 2020

No incidents reported

Friday 23rd October 2020

No incidents reported

Thursday 22nd October 2020

No incidents reported

Wednesday 21st October 2020

No incidents reported