HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational
Scheduled Maintenance
Emergency Maintenance Notification - PreProduction

SUMMARY

  • An emergency maintenance window has been scheduled for HID Origo on November 25th between 04:30-12:30 UTC.

IMPACT

  • During this maintenance window, users will experience brief periods of unavailability across all HID Origo Services.

Environment

Emergency Maintenance Notification - Production

SUMMARY

  • An emergency maintenance window has been scheduled for HID Origo on November 27th between 04:30-08:30 UTC.

REGIONS AFFECTED

  • US

IMPACT

  • During this maintenance window, users will experience brief periods of unavailability across all HID Origo Services.

Environment

IT Planned Maintenance Notification – Transit gateway in Production

SUMMARY

  • A maintenance event is planned for HID Origo on November 28th between 11:00-12:00 UTC.

REGIONS AFFECTED

  • China

IMPACT

  • During this maintenance window, multiple services will experience brief periods of disruption, such as:
    • HID Reader Manager App: Reader Manager China App (Android) application may experience minor service interruptions.
    • HID Origo Management Portal: User may experience difficulty in order creation and org related functionalities.
  • No user intervention is required, and all services will automatically resume normal operation upon completion

Environment

Past Incidents

Tuesday 23rd February 2021

No incidents reported

Monday 22nd February 2021

No incidents reported

Sunday 21st February 2021

No incidents reported

Saturday 20th February 2021

No incidents reported

Friday 19th February 2021

No incidents reported