HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
HID Origo Management Portal may prevent modification of primary device for an End User

Due to an ongoing issue you may be unable to modify which device is the primary for specific users which may also prevent deleting of an older device. The problem has been identified and we are working on a resolution.

Legacy Identity Provider Redirect

The Identity Provider hosted at https://idp.hidglobal.com/idp is currently configured to automatically forward authentication requests to a new service hosted on https://api.origo.hidglobal.com/authentication. The idp.hidglobal.com URL will no longer be available from October 31, 2021. Please consult with the HID Partner Services team or the API documentation for guidance on updating any application(s) leveraging this service.

Past Incidents

Saturday 8th May 2021

INFRASTRUCTURE MAINTENANCE, scheduled 22 hours ago

Summary

A maintenance event is planned for HID Origo on May 08 between 06:00-06:30 UTC.

Impact

During this maintenance window, users may experience disruption to the following services:

  • HID Origo Management Portal: Invitation Code and Mobile ID management
  • HID Origo Mobile Identities API: Invitation Code and Mobile ID management
  • HID Mobile Access App: Redeeming Invitation Codes or receiving Mobile IDs

Environment

Production | HID Origo Management Portal

Friday 30th April 2021

No incidents reported

Thursday 29th April 2021

No incidents reported

Wednesday 28th April 2021

No incidents reported

Tuesday 27th April 2021

No incidents reported

Monday 26th April 2021

No incidents reported