HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
Infrastructure Maintenance Production - HID Identity Positioning

SUMMARY

  • A maintenance event is planned for HID Origo on June 28th, between 03:30-07:30 UTC.

IMPACT

  • During this maintenance window, any services relying on Identity Positioning APIs will not be able to function during this period and along with the following service being impacted.

    • Provisioning and Credential Actions
      • Any provisioning or credential actions initiated during the downtime will not work as expected.

Environment

  • Production | Identity Positioning Services

Past Incidents

Saturday 10th May 2025

🛠️ Planned Infrastructure Maintenance – Origo Device Management (ODM), scheduled 1 month ago

SUMMARY

  • A maintenance event is planned for HID Origo on May 10th,2025 between 03:30-06:30 AM UTC.

IMPACT

  • During this maintenance window, Origo Device Management (ODM) services will experience disruptions.
  • No action is required from users. Services will resume automatically after the change window.

Environment

  • Production

Monday 28th April 2025

No incidents reported

Sunday 27th April 2025

No incidents reported

Saturday 26th April 2025

No incidents reported

Friday 25th April 2025

No incidents reported

Thursday 24th April 2025

No incidents reported