HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


Tuesday 22nd January 2019

Emails Not Delivered

The HID Origo Mobile Identities and Reader Manager services are currently operating at reduced functionality. Some email notifications, including those for Invitation Codes, are currently not being sent. Email notifications initiated after January 22, 13:00 UTC will not automatically be delivered, but will have to be sent again. As a temporary workaround, Invitation Codes may be provided to users via a separate channel.

We are working to resolve the problem as soon as possible. We apologize for any inconvenience caused as a result of this incident.

Update 16:10 UTC: The issue has now been resolved.

Environment

Production