SUMMARY

• A planned maintenance window has been scheduled for the HID Oracle EBS Production on March 16th ,2025 between 01:00 to 07:00 UTC.

IMPACT

• During this maintenance window, customers may encounter temporary disruptions in processing and generating orders,along with the following services being impacted.
• Oracle EBS Production
• Oracle Agile Production
• Oracle Analytics Cloud
• Webshop access to EBS
• Oracle Isupplier and other related services that render data from EBS will be unavailable

Environment

• Production | HID Origo Management Portal

SUMMARY

• A maintenance event is planned for HID Origo on March 16 between 07:00 - 09:00 UTC.

IMPACT

During this maintenance window, users may experience brief periods of unavailability for HID Origo Services.

• HID Origo Management Portal: Users will not be able to issues and/or delays in Invitation Code and Mobile ID management.
• HID Origo Mobile Identities API: Users will not be able to issues and/or delays in Invitation Code and Mobile ID management.
• HID Mobile Access App: Users will not be able to redeem Invitation Codes or receiving Mobile IDs. Issuance keys to reader technician will not work, revoking of credentials, delete, issuance, lifecycle operations of credentials will be impacted.
• HID Reader Manager App: Users will not be able to redeem Invitation Codes or receiving Keys.
• Origo Connected Architecture: Incedo offline flow will have an impact, preventing users from configuring or updating offline locks.

ENVIRONMENT

Production | HID Origo Management Portal

We are excited to announce the upcoming release of Linq Cloud 1.2.0 on March 18, 2025.

⏳Deployment Window

• 📅 Date: March 18, 2025
• ⏰Time: 04:30 AM – 6:30 AM UTC (Approx. 2 hours)
• ⚠️ User Impact: During this period, users will not be able to access Linq Cloud.

🔹What's New in This Release?

✅ MP Series & Aero Controller Connectivity

• Configure HID Signo Readers connected to MP Series and Aero Controllers with firmware version 2.0.0.1366 or higher.

✅ Support for Vento Readers

• Update HID Signo Vento Reader firmware via USB connection.

✅ Enhanced HID Key Management

• RM Admins and Reader Technicians can now view their assigned HID keys.

✅ Linq Gateway Enhancements

• Quick launch directly from the Start menu.
• Easily restart the gateway from the system tray.
• Critical defect fixes to improve stability and performance.

We appreciate your patience and will ensure a smooth deployment. Please update to Linq Gateway (2025.1.0.0) after the release for the best experience.