HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

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Scheduled Maintenance
🚀 Upcoming Release: HID Linq Cloud 1.5.1
  • 📢We are excited to announce the upcoming release of HID Linq Cloud 1.5.1 on đź“…September 16, 2026.

Deployment Window

  • Date: đź“…September 16, 2026
  • Time: ⏳05:00 – 06:30 UTC (approximately 1.5 hours)
  • User Impact: ⚠️Users may experience minor service disruptions during this maintenance window.

✨ What's New in This Release?

  • đź“Ś OSDP Firmware File Generation for Elite Customers

    • Elite customers can generate an OSDP firmware file using a specified ICE key.
    • The generated file can be applied to HID Signo readers through partner access-control software and controllers.
    • Readers must be running firmware version 10.0.11.5 or later.

  • đź“Ś Controller Connectivity Improvements

    • Provides Linq Cloud solution for controller connectivity issues associated with controller firmware version 2.12.

Thank you for your continued support as we improve the HID Linq Cloud platform.

Past Incidents

Monday 10th June 2024

HID Reader Manager Application update from 1.19 to 1.20, scheduled 2 years ago

Summary

HID Reader Manager is planning to deploy following enhancements for business purposes in production on June 10, 2024 between 05:30 AM - 06:00 AM UTC .

Google Wallet Configuration:

  • Showing the presence Google Wallet configuration and the associated AID for HID Signo and HID iCLASS SE readers.
  • Google wallet configuration gets displayed for all HID Signo reader firmware versions & HID iCLASS SE readers where the firmware version is 8.9.0.11 and above.

iCLASS SE Firmware Update:

  • Added configuration support for iCLASS SE firmware version 8.9.3.6.
  • Firmware upgrade to version 8.9.3.6 is not supported.

HID Signo Firmware Update:

  • Added firmware upgrade and configuration support for HID Signo firmware version 10.0.7.5.

Locate Feature Update:

  • Updated the Locate Feature for HID Signo readers with firmware version 10.0.7.5 to flash yellow and beep.

Impact

Update to 1.20 to take advantage of these enhancements.

Environment

Production| Reader Manager Application

Tuesday 4th June 2024

No incidents reported

Monday 3rd June 2024

No incidents reported

Sunday 2nd June 2024

No incidents reported

Saturday 1st June 2024

No incidents reported

Friday 31st May 2024

No incidents reported