HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.


All systems are operational
Scheduled Maintenance
Infrastructure Maintenance - Production

SUMMARY

  • A maintenance event is planned for HID Origo on April 26th,2026 between 03:30–05:30 UTC.

IMPACT

  • During this maintenance window, following services may experience brief periods of disruption, such as:
    • HID Origo Mobile Identities API (Google Wallet Only): Card Bundle creation or Credential Issuance for Google Wallet will not work.

Environment

Past Incidents

Saturday 24th August 2024

Maintenance event for ODM, scheduled 1 year ago

Summary

  • Origo device management is scheduled for deployment on August 24th between UTC: 03:30 to 04:30 hours.

Impact

  • During this interval, users may encounter minor disruption in accessing ODM services.

Environment

Tuesday 20th August 2024

No incidents reported

Monday 19th August 2024

No incidents reported

Sunday 18th August 2024

No incidents reported

Saturday 17th August 2024

No incidents reported

Friday 16th August 2024

No incidents reported