This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
Some systems are experiencing issues
Card Services
Key and Format Authorization
Operational
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Linq Cloud API
Operational
Linq Cloud Portal
Operational
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Scheduled Maintenance
🚀 Production Release Announcement for HID Reader Manager 1.33.1
HID Reader Manager Version 1.33.1
Product Update Summary
📢We are pleased to announce the release of HID Reader Manager (RM) v1.33.1.
This update introduces important fixes that address customer-reported issues and improves the overall operation and management of HID Signo®, HID iCLASS®, and multiCLASS SE® readers.
What's Improved
✅Resolved key customer-reported issues.
✅Enhanced reader communication and operational stability.
✅Improved overall performance for HID Signo, HID iCLASS, and multiCLASS SE reader environments.
We are continuously working to enhance your experience and deliver reliable solutions that meet your needs.
Thank you for your valuable feedback and ongoing support.
👉 Update to version 1.33.1 today to take advantage of these improvements.
Past Incidents
Thursday 29th August 2024
No incidents reported
Wednesday 28th August 2024
No incidents reported
Tuesday 27th August 2024
No incidents reported
Monday 26th August 2024
HID Origo Services operating at reduced functionality
Update 14:10
The services are restored and operational. We are continuing to monitor the situation.
Update 13:28
We are continuing to investigate the issue.
SUMMARY
HID Origo Management Portal is currently operating at reduced functionality. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.
IMPACT
HID Origo Management Portal: Users may experience issues and/or delays in Invitation Code and Mobile ID management.
HID Origo Mobile Identities API: Users may experience issues and/or delays in Invitation Code and Mobile ID management. Wallet users not affected.
