This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
All systems are operational
Card Services
Key and Format Authorization
Operational
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Linq Cloud Portal
Operational
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Scheduled Maintenance
Infrastructure Maintenance - Production
SUMMARY
A maintenance event is planned for HID Origo on April 26th,2026 between 03:30–05:30 UTC.
IMPACT
During this maintenance window, following services may experience brief periods of disruption, such as:
HID Origo Mobile Identities API (Google Wallet Only): Card Bundle creation or Credential Issuance for Google Wallet will not work.
A planned maintenance window has been scheduled for the HID Origo Subscription Component on the Production environment on June 14th between 04:30-11:30 UTC.
IMPACT
📍During this maintenance window, customers may encounter temporary disruptions in processing any new incoming subscription orders and generating credentials.
