HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Portal Services

HID Origo Management Portal

Operational

Mobile Identities

HID Origo Mobile Identities API

Operational

Tools

Linq Cloud Portal

Operational

Linq Cloud API

Operational

Reader Manager Portal

Operational

HID Reader Manager - Reader Management Service

Operational

Connected Architecture

Certificate Manager

Operational

Device and Access Management

Operational

Identity Positioning

HID Origo Identity Positioning API

Operational

Common Services

Authentication

Operational

Scheduled Maintenance

Infrastructure Maintenance Production - HID Identity Positioning

SUMMARY

A maintenance event is planned for HID Origo on June 28th, between 03:30-07:30 UTC.

IMPACT

During this maintenance window, any services relying on Identity Positioning APIs will not be able to function during this period and along with the following service being impacted.
- Provisioning and Credential Actions
  - Any provisioning or credential actions initiated during the downtime will not work as expected.

Environment

Production | Identity Positioning Services

Past Incidents

Sunday 21st January 2024

Scheduled maintenance of HID Origo Management Portal which will operate at reduced functionality., scheduled 1 year ago

Summary HID Origo is planning to deploy two services for business purposes in production on January 21, between 07:00 - 08:00 UTC.

Impact During this maintenance window, multiple services may experience brief periods of disruption, such as:

HID Origo Management Portal: Users may experience issues and/or delays in Invitation Code and Mobile ID management.
HID Origo Mobile Identities API: Users may experience issues and/or delays in Invitation Code and Mobile ID management. Wallet users not affected.
HID Mobile Access App: Users may experience issues redeeming Invitation Codes or receiving Mobile IDs.
HID Reader Manager App: Users may experience issues redeeming Invitation Codes or receiving Keys.

Environment Production | HID Origo Management Portal

Sunday 14th January 2024

No incidents reported

Saturday 13th January 2024

No incidents reported

Friday 12th January 2024

No incidents reported

Thursday 11th January 2024

No incidents reported

Wednesday 10th January 2024

No incidents reported