HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational
Scheduled Maintenance
IT Planned Maintenance Notification - New HID Origo Management Portal

SUMMARY

  • A maintenance event is planned for HID Origo Management Portal - New on November 8th 2025, between 03:30 - 05:00 UTC.

IMPACT

  • During this maintenance window, users may experience brief periods of unavailability for the following HID Origo Services.
    • HID Origo Management Portal: Users may experience issues logging in to the portal
    • HID Origo Mobile Identities API (Google Wallet Only): Issuance token may not be redeemable in HID Mobile APP or via Web Push provisioning.
    • Pass Design APIs: These APIs will be unavailable during the maintenance window.
    • User Management and Credential Management APIs: All operations will function as expected.

Environment

Infrastructure Maintenance - HID Origo Device Management (ODM)

SUMMARY

  • A maintenance event is planned for HID Origo on November 8th between 03:30-05:30 UTC.

IMPACT

  • During this maintenance window, users will experience brief periods of unavailability for HID Origo Device Management (ODM) services.
    • Reader Manager, Linq Cloud, Linq On-Prem and other products that rely on HID Origo Device Management (ODM) services will be affected.
    • No action is required from users. Services will resume automatically after the change window.  

Environment

  • Production

Past Incidents

Tuesday 18th June 2024

HID Mobile Access App version 4.6.0, scheduled 1 year ago

Summary

  • HID Origo is pleased to announce the release of HID Mobile Access App version 4.6.0, available on the app stores starting June 18th, 2024. We recommend you upgrade to the latest version to take advantage of the latest features.

  • For detailed information regarding the new features and bug fixes, please consult the "Help, FAQs, and Supporting Documents" section on the HID Origo Management Portal login page.

  • HID is excited about the benefit these new features and enhancements deliver to you and your organization.

Impact

No downtime or service disruptions expected.

Environment

Production | HID Origo Management Portal

Wednesday 12th June 2024

No incidents reported

Tuesday 11th June 2024

No incidents reported

Monday 10th June 2024

No incidents reported

Sunday 9th June 2024

No incidents reported

Saturday 8th June 2024

No incidents reported