HID Origo Service Status

This page provides status information, planned maintenance and Incident history for the HID Origo services. Check back here to view the current status of the services listed below. If you are experiencing an issue not listed here, please contact HID Global Technical Support.

All times listed on this site are in UTC unless otherwise noted.

All systems are operational

Past Incidents

Sunday 16th June 2024

No incidents reported

Saturday 15th June 2024

No incidents reported

Friday 14th June 2024

No incidents reported

Thursday 13th June 2024

HID Origo Management Portal Authentication Services Unavailable

SUMMARY

HID Origo Services experienced a service disruption. The issue is resolved and HID teams are monitoring the situation. This incident status will be place in watching status for the next 24 hours.

IMPACT

*HID Origo Management Portal: Users may experience issues logging in to the portal

*HID Origo Mobile Identities API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors

*HID Reader Manager Mobile App: Users may experience issues logging in to the Reader Manager app

*HID Origo Identity Positioning API: Users may experience issues getting authentication tokens and see intermittent HTTP 401 errors

Environment

Production | HID Origo Management Portal

Wednesday 12th June 2024

No incidents reported