This page provides status information, planned maintenance and Incident history for the HID
Origo services. Check back here to view the current
status of the services listed below. If you are experiencing an issue
not listed here, please contact HID Global Technical Support.
All times listed on this site are in UTC unless otherwise noted.
Some systems are experiencing issues
Portal Services
HID Origo Management Portal
Operational
Mobile Identities
HID Origo Mobile Identities API
Operational
Tools
Linq Cloud Portal
Operational
Linq Cloud API
Operational
Reader Manager Portal
Operational
HID Reader Manager - Reader Management Service
Operational
Connected Architecture
Certificate Manager
Operational
Device and Access Management
Operational
Identity Positioning
HID Origo Identity Positioning API
Operational
Common Services
Authentication
Operational
Scheduled Maintenance
Infrastructure Maintenance - AWS VGW to TGW Migration with Downtime Production
SUMMARY
A maintenance event is planned for HID Origo on July 06th between 14:30 - 16:30 UTC.
IMPACT
During this maintenance window, users may experience brief periods of unavailability of the following HID Origo Services.
HID Origo Device Management (ODM) services will be unavailable, impacting tools such as Linq Cloud, Reader Manager, Linq On-Prem, and Linq Desktop if they attempt to invoke ODM calls.
HID Origo Management Portal
HID Origo Mobile Identities API
HID Reader Manager Portal
HID Reader Manager App
HID Mobile Access App
Environment
Production
Past Incidents
Tuesday 27th August 2024
No incidents reported
Monday 26th August 2024
HID Origo Services operating at reduced functionality
Update 14:10
The services are restored and operational. We are continuing to monitor the situation.
Update 13:28
We are continuing to investigate the issue.
SUMMARY
HID Origo Management Portal is currently operating at reduced functionality. We are working to address the issue as soon as possible and will provide updates on an ongoing basis until resolved.
IMPACT
HID Origo Management Portal: Users may experience issues and/or delays in Invitation Code and Mobile ID management.
HID Origo Mobile Identities API: Users may experience issues and/or delays in Invitation Code and Mobile ID management. Wallet users not affected.
